We get a number of questions relating disability access and carer tickets at the venue for different events all the time, so in an effort to help you before you attend, we have listed some of them here for you to peruse before the event to make your visit as stress-free as possible!
Both the For the Love of Sci-Fi event and Bowlers Exhibition Centre venue are mostly disabled friendly with full access to most areas of the event. There are disabled toilet facilities inside the public toilet areas, and ramps throughout the ground floor and outside. However, there is a flight of stairs that lead up to the Cantina Space Bar with no lift, however, if you do wish to visit the bar area, please contact a member of staff for assistance.
There is Accessible Parking near the Bowlers Exhibition Centre and limited dedicated accessible parking spaces are available in the venue car park area itself, these are sold on a first-come-first-served basis, please click HERE to check availability and book parking tickets.
DISABILITY ACCESS TICKETS
We have a dedicated team of customer assistants waiting to help you get the right ticket for your requirements. For the Love of Sci-Fi customers with specific access requirements will need to register these details with our Customer Care team when they buy their ticket. Everybody’s requirements will be different, and we want to ensure your enjoyment of the event, therefore, disability tickets can only be booked by calling our Customer Care team on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm.
All care assisted and disability customers will receive tickets allowing priority access to For the Love of Sci-Fi, avoiding the queues and giving priority for autographs and photograph opportunities, as well as at the front door. Customers will need to show their accessibility priority tickets to our venue stewards on arrival.
For the Love of Sci-Fi will provide a free ticket to carers or personal assistants of fans who are attending that have a medical disability to accompany them within the venue. The person with the disability will need to have a full price general admission ticket, and it is only the carer or personal assistant who is entitled to a free ticket. If the person with a disability is under 16 years of age, a carer ticket will not be granted as all persons under 16 years of age need adult supervision anyhow. In order to receive an additional ticket, the personal assistant needs to be on the carer's register which we will require proof of.
Please call our customer services team to book on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm.