We get a number of questions relating disability access and carer tickets at the venue for different events all the time, so in an effort to help you before you attend, we have listed some of them here for you to peruse before the event to make your visit as stress-free as possible!
Both the For the Love of Sci-Fi event and Bowlers Exhibition Centre venue are completely disabled friendly with full access to all areas of the event. There are disabled toilet facilities inside the public toilet areas, and ramps throughout the ground floor and outside. There is a flight of stairs that lead up to the Cantina Space Bar with lift access for anyone unable to use the stairs.
There is Accessible Parking near the Bowlers Exhibition Centre and limited dedicated accessible parking spaces are available in the venue car park area itself, these are sold on a first-come-first-served basis, please click HERE to check availability and book parking tickets.
DISABILITY ACCESS & CARER TICKETS
We now have a dedicated email inbox for Personal Assistant applications and Accessible Fast Track Tickets for disabled customers. Any queries regarding these tickets for any of our events now go to this email address firstname.lastname@example.org
We have done this for a faster response time and swifter service for customers with additional support needs.
Please note, Personal Assistant tickets tickets for those under the age of 16 are not necessary as anyone under 16 must have adult supervision at the event regardless.
From 2023 we have a new system coming into play to make things more efficient. If you want to apply for an Accessible Fast Track Ticket and a Personal Assistant Ticket, firstly purchase your ticket as normal for yourself. You then contact the above email with your proof of ticket purchase and your application for an Accessible Fast Track Ticket and Personal Assistant Ticket if needed within 7 days of the purchase.
If accepted the carer will receive a non-value personal assistant ticket.
For any accessible fast track enquiries, please email the address above and the team will be able to look into this for you, though these are subject to availability.
You can also check Handichelp for useful tips on living a better life with disability.